Our team, both Male and Female are committed to providing the warmest and most personal service.
We take care of the initial worries and you can take comfort in the knowledge that our services are provided by the guidance of qualified staff.
We can guide you through the Funeral arrangements and assist you in making a personalised and memorable service to reflect the personality of your loved one.
We're on call
Our fully trained funeral directors are available 24 hours 7 days a week to personally answer your call on (07) 307 1111.
Our chapel and office is located at 21 King Street, Kopeopeo.
Please click here to view a Map of our Location.
Office hours are 9am – 5 pm Monday – Friday or by appointment after these hours.
Please click here Contact Us.
100% Locally Owned & Operated
Our company has a proud history and is 100% locally owned and operated by Steve and Lisa Butler, who are born and bred in Whakatane and have two children.
Steve is Whakatane’s only fully qualified Funeral Director and Embalmer and has been at Willetts Funeral Services for 20 years, while Lisa has worked part time over the years working in the office.
Our company has a well-established and trusted name in the Funeral Industry.
Willetts Funeral Services has been in business since 1991 covering the Eastern Bay of Plenty and New Zealand.
In 1991 Brent and Christine Willetts founded the company Brent Willetts Funeral Services on the corner of Clifton Road and George Street in Whakatane.
In 1993 the business expanded and larger premises were required, Brent and Christine moved the company into what used to be the Whakatane Christian Fellowship church in King Street, Kopeopeo, Converting it into a Funeral Home where it still remains today.
In October 1992 their son-in-law Steven Butler was employed as a manager. Steve completed his National Certificate in Funeral Directing and Embalming at the Institute of technology in Upper Hutt, Wellington.
Steve was awarded his diploma in Funeral Services, which is the highest qualification available in the New Zealand Funeral industry.
In April 2013 Steve and his wife Lisa purchased the business from Brent and Christine.